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about us

Urban Spaces sells and lets properties throughout London in a way that is refreshingly different. We employ digital solutions to enhance the client experience and remove geographical constraints, allowing us to provide clients with unlimited support and accessibility without having to visit a branch.

Our clients are assigned a dedicated Account Manager who is an expert in letting or selling properties, providing clients with single point of contact throughout their property journey. Account Managers understand that people are busy and will therefore work around the client’s lifestyle, meaning we will travel to meetings where it is most convenient for the client - even if that is a coffee shop during their work break!

The ethos at the heart of the company is to provide the best customer service possible. We invest in training and encourage all of our team to become NAEA or ARLA qualified.

We are a member of and covered by the RICS Client Money Protection Scheme, further information on the scheme and the Client Money Protection certificate can be found here.

We are a member of The Property Ombudsman (TPO) and we abide by their codes of practice. The TPO Consumer guide and more information about TPO can be found at www.tpos.co.uk.