property management

Is it for you?  

• You may want to manage the let of your property yourself or, you may need a little help
• Why choose us to manage your property?
• Quality of personnel
• Communication
• Visiting the property
• Consultants
• Urban Spaces make it easy for you

You may want to manage the let of your property yourself or, you may need a little help

Realising that different landlords require different levels of assistance, Urban Spaces provides a tailor made service to suit your needs – offering however much, or little involvement from our team as you require.

Why choose us to manage your property?

Increasingly, both private and corporate tenants are demanding professionally managed lets – just one reason that our tailor made, comprehensive property management is an essential part of our lettings service. After finding you a tenant, we look after both parties throughout the tenancy.

Quality of personnel

However good the reputation of the agent, it can soon be tarnished by the quality of the property manager allocated to the property. We understand that we are dealing with people’s homes and therefore our staff must not only be professional, but also caring and understanding in dealing with very personal matters. Our dedicated property management team have demonstrated to us that they possess these qualities and, are consequently, highly regarded by their clients and residents.

Communication

Communication comes in many forms and we have very strict requirements in how we deal with emails, telephone calls and letters. However, that communication also extends into how we communicate to our clients. Our new online landlord login feature enables you to   download documents, statements, invoices and view financial records and completed inventories. Everything you want. Right at your fingertips.

Visiting the property

Property Management cannot be carried out from the office alone. It is vital that the property manager visits your property on a regular basis.

Consultants

Urban spaces retain a full range of consultants specialising in lifts, boilers, mechanical and engineering, asbestos removal and other distinctive trades, so any works required can be carried out quickly and efficiently. Our expert consultants can also advise and supervise on modernisation and refurbishment programmes, in order to maximise rental income.

Urban Spaces make it easy for you

We appreciate that different clients require different levels of assistance and have, therefore, come up with a variety of packages to suit your property management needs.

1. The gold service

Our Gold Property Management Service provides specialist assistance at all levels. The fee is 6% plus VAT and is taken monthly in advance. This service includes:

• Monthly rent collection
  
• Holding of the tenants deposit in a separate client account. We are registered with The Tenancy Deposit Scheme (TDS) and will pass on no extra fee to the landlord.
  
• Organising inventory check-in and checkout.
  
• Organising cleaning at the beginning and end of the tenancy.
  
• Organising a gas safety check and certificate.
  
• Ordering a safety pack for the property in line with safety regulations.
  
• Arranging for a PAT test to be carried out on all electrical appliances in the property.
  
• Liaising with the tenant on the landlord’s behalf.
  
• Monthly financial statements to the landlord.
  
• Informing Utility Companies of new occupants and when old occupants leave.
  
• Dealing with minor works up to £300, without further instructions from the landlord.
  
• Dealing with redecoration, replacement or repair.
  
• Paying premiums for insurance rates and service charges, on the landlord’s behalf.
  
• Periodic inspections of the property.
  
• Handling insurance claims on the landlord’s behalf, at a fee of 10% of the cost of works.
  
• Liaising with landlord’s accountant and the Inland Revenue concerning tax liability, assessments and payments.
  
• Replacing any missing items at the end of the tenancy.

2. The silver service

Our Silver Property Management Service provides specialist assistance in line with the new legislation regarding deposits. The fee is 4% plus VAT and is taken monthly in advance. This service includes:

Monthly rent collection.

• Monthly financial statements to the landlord.
  
• Holding of the tenants deposit in a separate client account. We are registered with The Tenancy
• Deposit Scheme (TDS) and will pass on no extra fee to the landlord.

3. The bronze service

Our Bronze Property Management Service is available to landlords for the fee of 3% plus VAT and is taken monthly in advance.

The service offers:

• Monthly rent collection.
• Monthly financial statements to the landlord.

For more information feel free to contact our property management team on 0207 328 3393 or email at propertymanagement@greene.co.uk