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We always try to deliver great customer service to each and every one of our clients and we like to think that most of the time we get it right. However, we are a firm believer in learning from customer feedback so we can continuously try to find ways to improve.

Therefore we would be extremely grateful if you could spare two minutes (and it will just be two minutes) to leave a review.

My property management team have been excellent and respond quickly. I put them to the test recently. Carol was a superstar. Never gave up and ultimately created the solution that resolved a seemin...
Wed, 2 Nov 2016 06:14:40 GMT
Pathetic property management services. No reply to customer emails/ issues for days/ weeks. No clear communication.
Fri, 7 Oct 2016 14:50:01 GMT
Urban Spaces were excellent to work with and made the process of selling our property seamless. They were always there when we had any issues and very responsive throughout the process. I would highly...
Tue, 30 Aug 2016 10:31:30 GMT
Pete was incredibly professional and honest throughout the process. He knows the local area (we've lived in the area for 20 years). He took the time to talk us through the process, and address conce...
Mon, 15 Aug 2016 15:21:18 GMT
Having now sold two central London flats through Urban Spaces, I can honestly say that they are the best estate agents in the city. From valuation to completion they are always pitch perfect. Ben, Jak...
Mon, 1 Aug 2016 13:20:16 GMT
Having spent six months with one London agent and with no interested parties in that entire time, despite having, (what we felt, was a very desirable property, Matt's team had three offers for us in o...
Tue, 14 Jul 2015 18:59:15 GMT
I have used jake and Stephanie twice now to let my property and both times I have been hugely impressed with their professionalism, courtesy, efficiency and pro-activity. They have quickly found me ex...
Thu, 25 Jun 2015 09:26:24 GMT
I didn't, in the end, buy from this agency but they had interesting properties and I had excellent service from them. Mainly I dealt with Ben, who was friendly, informative, and understood what I want...
Sun, 21 Jun 2015 13:53:12 GMT
Marc did an outstanding job of working with our eventual buyer over an extended period and getting him to a price we could agree to. Thanks for all the dedication and hard work.
Sun, 17 May 2015 16:45:51 GMT
I very recently completed on the purchase of what I can only describe as my dream pad! The whole process, from start to finish, was both smooth and painless, all because of Peter. He was always pro-ac...
Thu, 14 May 2015 21:07:45 GMT
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